Law No. 93/2021 of December 20th – Establishes the general regime for the protection of whistleblowers of infractions, transposing Directive (EU) 2019/1937 of the European Parliament and of the Council, of October 23rd, 2019, on the protection of people reporting violations of Union law.
In the reporting channel provided here, you can quickly and easily report issues related to actual misconduct or suspected misconduct that may affect our company or the public interest in general.
The reporting channel should not be used to make false accusations against anyone and, in general, using information that is known to be false.
It should also not be used to present any complaint about a service or product, for which there are specific channels.
All people internal and/or external to CLiPER Cerâmica, SA can make use of the whistleblowing policy, including employees, suppliers, service providers.
The reporting channel must always be the form on the CLiPER Cerâmica, SA website, created for this purpose. This is formulated in such a way as to allow the anonymity of the complainant, if he so wishes, but also allows his identification.
In any situation, independence, impartiality, confidentiality of the identity or anonymity of the complainants and the confidentiality of the identity of third parties mentioned in the complaint, data protection, secrecy and the absence of conflicts of interest are always guaranteed.
After receiving the report, within 7 days, the complainant is notified of receipt of the report and is informed in a clear and accessible way of the requirements, competent authorities and form and admissibility of the report.
Following any complaint received, it is analyzed and an internal investigation begins in order to analyze the allegations contained in the complaint. Whenever justified, communication will be made to the competent authorities to investigate the infraction .
Within a maximum period of 3 months, counting from the date of receipt of the complaint, the complainant will be notified of the measures planned or adopted to follow up on the complaint and the respective reasons.
The whistleblower may request, at any time, that the obliged entities inform him of the result of the analysis carried out on the complaint within 15 days after its conclusion.
A record of complaints received and processed will be maintained for 5 years, or regardless of that period during the pendency of judicial or administrative proceedings relating to the complaint.
The confidentiality of the whistleblower's identity will always be safeguarded.
The identity of the complainant may only be disclosed as a result of legal obligation or court decision.
The processing of personal data under this law, including the exchange or transmission of personal data by competent authorities, complies with the provisions of the General Data Protection Regulation, approved by Regulation (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016, in Law no. 58/2019, of 8 August, which ensures the implementation, in the national legal order, of Regulation (EU) 2016/679, and in Law no. 59/ 2019, of August 8, which approves the rules relating to the processing of personal data for the purposes of prevention, detection, investigation or repression of criminal offenses or the execution of criminal sanctions.
The practice of any act of retaliation against the whistleblower is prohibited.